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Circular Economy Podcast 118 - Ann Stevenson - minding our language

118 Ann Stevenson: minding our language

Let’s talk about how we talk about the circular economy – the language we use, and whether it’s helping us… or getting in the way.
Ann Stevenson is the circular economy lead at Resource Futures, an employee-owned and non-profit distributing BCorp environmental consultancy in the UK. Ann has been working in the field of environmental consultancy for over 25 years, and one of her specialisms is understanding and managing risks in transitioning to a circular economy.
Ann became curious to know more about how we use language to explain and make the case for the circular economy, and to discover whether that is affecting how SMEs are moving towards more circular practices. The academic term for this kind of research is discourse analysis – aiming to understand how language is used in real life situations.
Ann recently completed a PhD, using discourse analysis to investigate perceptions of risks around the CE for established small manufacturing businesses, or SMEs, and she’s written a chapter with her key findings for a newly released book: Circular Economy: Meeting Sustainable Development Goals, published by the Royal Society of Chemistry. We’ve included links to Ann’s phD and the book in the shownotes.
We discuss some surprising findings, in particular how we tend to frame the workings and outcomes of a circular economy in ways that actually encourage and embed the wrong behaviours! For example, Ann explains how focusing on economic cost savings can lead us to focus on outcomes that are too narrow, and that might ignore important benefits – especially over the long term.
We can end up with unintended consequences, too – one example is when we talk about waste being a valuable resource – and Ann explains why that’s tricky.

Circular Economy Podcast - artwork for #116 Chuck Fuerst - circularity for product returns

116 Chuck Fuerst: circularity for product returns

Chuck Fuerst is Chief Marketing Officer for software provider ReverseLogix.
ReverseLogix is the only end-to-end, centralized, and fully integrated returns management system built specifically for retail, eCommerce, manufacturing and 3PL organizations. The ReverseLogix platform facilitates, manages, and reports on the entire returns’ lifecycle.
When I first worked in logistics, back in the late 1980s, for most companies, most of the time, returns were a minor issue. When e-commerce came along, starting in the 1990’s, product returns began to increase, and over the last few decades – especially as companies have moved towards cheaper products, with less reliable information on sizing for things like clothing – returns have become a major issue for many businesses – whether that’s for manufacturers and retailers, and for both B2B and B2C models.
Chuck explains how the ReverseLogix software helps companies improve the process for getting products back into the system – whether that’s from e-commerce returns, returns of faulty goods, for repairs and warranty claims, and more. We’ll hear how ReverseLogix improves the customer returns experience, saves employee time with faster workflows, and helps businesses get insights into returns data – all of which improve profits and circular outcomes.

Circular Economy Podcast 114 Daniel Kietzer: making resources discoverable & reusable

114 Daniel Kietzer: making resources discoverable & reusable

Daniel Kietzer is Director of Ecosystem Growth at Rheaply, a digital sharing platform scaling reuse by making resources discoverable, easily transferable and more valuable.
Rheaply was started in 2016, and has won lots of awards, including Most Innovative Reuse Company at the Reusies in 2021. It’s backed by a number of early-stage investors, including Microsoft and Salesforce.
Daniel Kietzer provides strategic, organizational, and technical support to Rheaply clients and their partners. He’s a circular economy and sustainability professional with 10+ years of experience designing and leading impact-focused projects with forward-thinking companies and organizations across the globe. Daniel’s speciality is reuse and recycling market development is his specialty, but he also dabbles in social entrepreneurship, sustainability in the built environment, water, carbon, and a variety of other sustainability-related efforts.
We’ll get an update on how Rheaply has evolved since my original conversation with Tom Fecarotta back in 2020, in particular how data aggregation unlocks opportunities for cost and carbon savings, as well as supporting your zero waste targets. So many organisations could be tapping into these solutions to help them do better, with less.

Circular Economy Podcast - Gene Homicki - getting more from less with MyTurn

105 Gene Homicki – getting more from less with MyTurn

We’re going to hear about some amazing software that helps with the 2nd of the 3 key circular strategies I advise people to use… getting more, from less. Finding ways to get more use out of under-utitlized objects can have big benefits, especially by reducing costs.
When we think about it, there are probably lots of things – both tools and toys – that we don’t use all day, every day. Sometimes we only use these things once or twice a year! But often, we want to be sure we can have access to that equipment, or that product, whenever we want. Those needs might be planned, say for camping equipment, or unplanned – like repair tools.
Today, we’ll hear from Gene Homicki, founder and CEO at MyTurn, a B2B platform that transforms idle equipment into value. MyTurn helps organizations to optimize asset usage, reduce waste, and generate revenue by making it easy to offer rental, lending, and product subscription services.
Gene is a serial entrepreneur and technology strategist who is dedicated to advancing the circular economy and sustainable systems. Over his career, he’s led teams delivering cutting-edge solutions for organizations like SEGA, ABC News, The Economist, and the National Science Foundation.
Gene co-founded the West Seattle Tool Library which has helped provide affordable access to thousands of people in the community. After seeing how much stuff people had in closets, garages and storage (while others had too little) and knowing that businesses, universities and governments had even more assets sitting idle, Gene founded myTurn.
MyTurn’s customers include businesses, communities, universities, and public sector organizations, and it is a for-profit public benefit corporation.
MyTurn’s platform has a wide range of features, from admin dashboards to online marketplaces, helping organizations of all shapes and sizes to identify and rent underutilized tools, equipment and other resources – either within the organisation, or by collaborating with others.
MyTurn’s customers are seeing big benefits from this circular solution, often increasing product reuse by 10 to 100 times compared to traditional ownership.

Circular Economy Podcast Episode 102 Jo Spolton - making second-hand our first choice

102 Jo Spolton – making second-hand our first choice

Jo Spolton is the founder of Rumage, a brilliant online platform that makes it super-easy for people to find – and buy – exactly what they’re looking for across a wide range of secondhand marketplaces.
Jo is a Fine Art graduate and was a professional racing sailor. Her adventures when sailing around the world opened a window, showing how badly global consumption is affecting our planet.
On the Rumage website, under a heading that says “let’s make secondhand first choice”, Jo explains why she’s driven to do this, saying: “I wanted my children to grow up knowing that as consumers they have a choice. Fast fashion, our disposable economy, always buying new is unsustainable. Buying second hand means less resources being used up, less energy, less manufacturing, less shipping, less landfill. The choice is ours. Rumage.com is here to make it easy.”
In this episode, Jo Spolton tells us how she came up with the idea for Rumage, and shares some of the challenges of starting up, including creating a basic test product, getting clear on what customers really want, and the difficulties of securing funding.
Jo talks us through her insights on customer trends, and how people are moving away from ownership and towards renting, sharing and subscriptions.

Circular Economy Podcast Software as a circular enabler

98 Barry O’Kane – Software as a circular enabler

It’s episode 98, and Catherine Weetman is talking to Barry O’Kane about software, one of the key enablers for circular economy solutions.
Barry O’Kane founded HappyPorch, a software engineering specialist and consultancy (and now a certified B Corp) in 2015, and I met Barry a few years ago when he asked me to help him find examples of software that was supporting circular economy strategies. Barry interviewed a few of those companies for Happy Porch Radio, and has featured many more software-related circular businesses on his podcast.
Today, Barry and I discuss the trends that he’s seeing, as businesses and developers start to build software solutions to support circular economy business models and recovery systems. Barry explains the importance of context-specific solutions, and outlines some of the software related barriers that are making it difficult for bigger businesses to adopt circular systems and processes.
He also explains how software can help you get a much better understanding of the current system, and what the possibilities might be.
We talk about the potential uses of Artificial Intelligence and Machine Learning, including visual Machine Learning, and about blockchain, and Barry shares his lessons learned from seeing businesses trying to get started with circular solutions.
Barry talks about infrastructure software, which in this context means software to help business organizations perform basic tasks such as business transactions, supply chain management, workforce management and other internal services and processes.

Circular Economy Podcast Episode 40 Sharing Data and Values

Episode 40 – Sharing data and values

We round up themes from the last nine episodes, exploring how data is the key to solving problems of waste and underused assets, and why aligning values with your customers is important. Plus, Catherine is celebrating publication of the new edition of her award-winning A Circular Economy Handbook, and shares a code so you can save 20 percent on the print or e-book, worldwide.

Circular Economy Podcast Episode 17 Nancy Bocken of Homie

Episode 17 – Nancy Bocken of Homie

Nancy Bocken co-founded the company HOMIE, which is developing circular services for pay-per-use home appliances, starting with washing machines. Nancy has an academic background, and she is professor and research coordinator in Sustainable Business Management and Practice at Lund University in Sweden.
We talk about how Homie got started, and how the service works. Nancy tells about some of the challenges they faced, and the benefits of pay-per-use for customers, the business, and our environment.
Nancy gives us some great tips for those of you thinking about circular projects or startups, and we hear how Homie has built relationships with its customers so that a lot of the marketing is by word-of-mouth.