Privacy and Cookies

Rethink Solutions Privacy Notice

This privacy policy explains how we, “Rethink” (Rethink Global Limited, a subsidiary of Rethink Solutions Limited) collect, use, share and transfer your personal data when you use our services, including on our website and in our work with clients and delegates.  It was created on 20 August 2018.

We use your personal data for many reasons, from understanding how our users engage with our website to informing our marketing and content.  Ultimately, this allows us to publish the information that you read on our website.

We hold personal information about you when you apply for Membership and when you retain Membership through re-subscription.  For paid subscriptions, if you do not pay your subscription at the due date we retain your personal information for twelve months to allow you to re-instate your Membership, after that time-period, we delete your personal information from our systems.

Personal data is any information about you by which you can be identified and can include information such as:

  • your name, date of birth, email address, postal address, phone number, mobile number;
  • debit card details for paid subscriptions or other purchases
  • information about your device (such as the IP address, which is a numerical code to identify your device that can provide information about the country, region or city where you are based); and
  • information relating to your personal circumstances and how you use our sites and services.

These are the main reasons why we collect and use data about our users:

  • To show you content that is relevant to you and to improve your experience on our site
  • To provide the services you sign up for, such as subscriptions
  • To carry out marketing analysis and send you communications when we have your permission, or when permitted by law

If you attend a workshop, course or event we process information about you in order to run the event.  We retain information about you relating to the workshop, course or event billing, if appropriate, and we may ask if we can publish your feedback on our website.

We will only send you newsletters and marketing communications after you have agreed to receive this type of communication from us.  You can withdraw from this agreement at any time by writing to us at  or by visiting the RethinkGlobal website and adjusting your mailing categories.

We will not pass your data to third parties without your permission.

You have the right to have your personal details deleted from our systems.  You can ask for a copy of the personal information we have stored on our systems, by emailing us at  We reserve the right to charge a small fee for this, which will not exceed £10.


Data security is of great importance to Rethink Solutions and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.  If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your Personal Data.  However, transmission of information over the internet is not entirely secure and is at your own risk.  We cannot ensure the security of your Data transmitted to the Website.

Links to other websites

We may provide links to other websites, for example on our website, in newsletters and blog posts.  We have no control over such websites and are not responsible for the content of these websites.  This privacy policy does not extend to your use of such websites.  We advise you to read the privacy policy or statement of other websites prior to using them.


When someone visits the RethinkGlobal website we collect standard internet log information and details of visitor behaviour pattern, so that we can understand things like the number of visitors to parts of the site.  We collect this information in a way that does not identify individuals, and we do not attempt to find out the identities of those visiting our website.  We will not associate any data gathered from this site with any personally identifying information from any source unless we tell you specifically.  Unless the need is clear, we will explain what we intend to do with it.  Cookies are small text files placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Site cookie acceptance records whether a user has accepted the use of cookies on the website.  You are asked for your consent every time you visit the site. 

Google analytics cookies collect information about how visitors use our site, which we use to help improve it.  The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings.  To find out more about cookies, including how to see what cookies have been set, and how to manage and delete them, visit or  To opt out of being tracked by Google Analytics across all websites visit