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Circular Economy Podcast - artwork for episode 160

160 Systems and system value

One of recurring themes in the new edition of A Circular Economy Handbook (to be published in November 2025) is the importance of systems thinking and systems design. I’ve been reading Seth Godin’s book, This is Strategy, and he says successful strategies depend on two things: being conscious of the change we seek to make and the systems that can amplify or impede our progress.
In other words, we must make sure we understand the different systems affecting the things we want to change. There can be multiple systems, many of which we have little control over.
It’s also important to find the ‘leverage points’ – those places in complex systems where, as Donella Meadows said, ‘a small shift in one thing can produce big changes in everything.’
Pretty much every conversation in the last series gave me food for thought and insights for the book, and in this episode, I’d like to pick up on some of those.
First, we’ll recap on the systems thinking tools and approaches in Martin Tomitsch and Steve Baty’s new book, Designing Tomorrow, and think about the impact of strategies and systems – who we affect, and what kind of impacts we’re responsible for.
Then we’ll look more closely at one of the key differences between conventional and circular business models – the role of the customer, and the need for them to be active, rather than passive participants.
Finally, we’ll unpick another recurring theme from the book – system value – a term used by the Future Fit Foundation for solutions where businesses address societal needs in a holistic way, while not hindering progress towards a flourishing future.
The last series covers episodes 151 to 159:
151 Clarissa Morawski of Reloop Platform: practical policies for circular packaging
152 Markus Terho: The Lifestyle Test
153 Anette Timmer of DESSO: the beauty of circularity
154 Loic Le Fouest of Clarasys: creating circular customer experiences
155 Martin Tomitsch and Steve Baty: Life-centred design
156 Marcus Feldthus: the Post-Growth Guide for businesses
157 Liz Bui of Yulex: safer, sustainable materials
158 Steve Wilson of Compostify: bioplastics that enrich the planet
159 Kyle Wiens of iFixit: the rewards of repairability

Circular Economy Podcast artwork for episode 159

159 Kyle Wiens of iFixit: the rewards of repairability

Kyle Wiens is the co-founder of iFixit, the international repair community known for open-source repair manuals and product teardown. Kyle is also one of my circular economy heroes!
Since it started back in 2003, iFixit has empowered hundreds of millions of people to repair their broken stuff. Kyle led the international coalition that legalized Right to Repair, has testified before the US Congress and the International Trade Commission, and he is helping to develop global environmental standards.
Kyle brings us up to speed on how iFixit has evolved over the last two decades, in its reach, offer and engagement.
We talk about why we’ve ended up with so many products that are not designed to last and are hard – or impossible to repair, and why things are changing for the better.
Kyle explains the importance of the Right to Repair legislation that’s being rolled out, how brands that don’t get on board risk losing out, and explains why we need much more information about product durability and repairability.
We discuss some of the ways that brands can improve the design and durability of their products, and how iFixit can help them with that, and he offers a simple suggestion to help us all make better buying choices.

Circular Economy Podcast artwork for episode 158

#158 Steve Wilson of Compostify: bioplastics that enrich the planet

Compostify makes truly home-compostable plant pots and other bioplastic solutions designed to nourish the earth. Its products naturally break down without leaving harmful residues, and Compostify says this packaging enriches the planet, rather than polluting it.
Steve Wilson is the Co-founder and CEO of Compostify, with a background in scaling technology businesses. Steve is applying his expertise in innovation, partnerships, and market expansion to make compostable packaging a mainstream reality.
We talk about where the idea came from, and how they partnered with researchers to develop solutions, with a very challenging design brief that would support scaling this out around the world.
We talk about the criteria for the biomaterials and Steve explains the design features of the pots, meaning the Compostify solution enables ‘retailers, growers, nurseries, distributors, and manufacturers to transition to home compostable plant pots without sacrificing performance or ease of use.’
Steve also tells us about the feedback from gardeners, and the surprising benefits that emerged when commercial gardeners began using the pots.

Artwork for circular economy podcast episode 155

155 Martin Tomitsch and Steve Baty: Life-centred design

Martin Tomitsch and Steve Baty have written a brilliant book called Designing Tomorrow: strategic design tactics to change your practice, organization and planetary impact, published earlier this year.
Martin Tomitsch is a Professor and Head of the Transdisciplinary School at the University of Technology Sydney (UTS). As a design academic and educator, Martin advocates for the transformative power of design to envision speculative futures and drive positive change. He has written lots of academic articles and seven books, including Making Cities Smarter and Design Think Make Break Repeat.
Steve Baty was the inaugural CEO of the Australian Design Council, co-founder of Meld Studios and co-founder of UX Australia. He is a Director of the Product Stewardship Centre of Excellence and served two years as the President of the Interaction Design Association. Steve focuses on the integration between strategic design and traditional architectural practice, especially for improving our public spaces, infrastructure and services.
You might be noticing interest around supporting responsible innovation in ways that consider all life – human and other-than-human. That might be badged as life-centred, regenerative or post-anthropocentric design, and Martin Tomitsch and Steve Baty say these approaches share an important goal, to ‘reach an operational status where human activity no longer exceeds the planetary limits.’
In Designing Tomorrow, Martin and Steve bring together several design philosophies, to help designers, strategists and policymakers amplify their impact, shift their perspectives and empower them to create lasting positive change inside organizations.
We’ll talk about some of the concepts and tools they introduce in the book, why we need to carefully consider who is involved in a system and the broader implications of our design decisions, and ways to change our mindsets – including about stakeholders, our sphere of influence and how to think about strategic decisions.

154 Loic Le Fouest of Clarasys: designing circular customer experiences

Loic Le Fouest is a leading expert in Customer Experience (CX) with a strong track record of driving customer-centric transformation across the private, public, and not-for-profit sectors. As the head of the CX practice at Clarasys in the UK, Loic helps organisations design customer experiences that drive loyalty, innovation, and sustainable business growth.
Clarasys describes itself as The Experience Consultancy — employee-owned, purpose-driven, and dedicated to helping organisations create better experiences for customers, employees, and the planet.
Clarasys recognises that circular economy approaches often require fundamentally different relations between providers and users, and it’s keen to understand more about that.
In 2022, Loic launched a partnership between Clarasys and the University of Exeter’s Centre for the Circular Economy to tackle what they saw as one of the biggest challenges in circularity — customer engagement. This collaboration led to a report and toolkit on Creating Customer Experiences in the Circular Economy, providing businesses with practical strategies to make circular models work for their customers.
Loic is an experienced transformation consultant with over 10 years of consulting and industry experience, and he combines design thinking with his background in product management, digital transformation, lean 6-sigma and change management.
Loic shares insights from Clarasys’ collaboration with the Exeter team, which looked at how businesses were dealing with challenges around user adoption and acceptance across the food and beverage and household appliances sectors.
The research team looked at the new aspects of roles, behaviour and relationships for consumers/, and Loic explains some of the key findings around that, including ‘consumption work’ and ‘key moments that matter’ for customers.
The study also found that firms were struggling to launch and scale successful circular business models, and Loic talks about two kinds of approaches to that – ‘inside out’ versus ‘outside in’.

Artwork for Circular Economy Podcast episode 153

153 Anette Timmer of DESSO: the beauty of circularity

We hear insights from Anette Timmer of DESSO by Tarkett, a leading carpet brand that was an early adopter of circular economy principles.
Anette Timmer began her journey with DESSO almost 18 years ago, and has played a central role in the business’ transition to a circular economy model.

Anette helps to bridge the gap between the vision and execution of circular transformation, using marketing and communications to educate audiences about circularity; develop stakeholder trust and transparency; inspire behaviour change among customers; and build advocacy and momentum across the wider industry.

Anette is a strong advocate for cross-industry collaboration, where businesses share experiences, and work together to create systems to circulate products and materials.

DESSO is now part of Tarkett, and has a long-held belief in designing with people and planet in mind, and over a decade ago, it made a bold commitment to place circularity at the core of its ambitions.

Moving towards a closed-loop system has involved a total change of mindset within the business. DESSO calls its commitment the Beauty of Circularity, and it drives the business to do more with less at every stage. –

Annette unpacks the three pillars of Desso’s beauty of circularity strategy: designing products to live multiple lives; developing innovative materials that are made to be remade; and building systems to return flooring at end of life to complete the circular journey. And sometimes, synchronicity steps in to lend a hand!

Artwork for circular economy podcast episode 144

144 Chris Allen of Decathlon: ever-evolving circular design

Chris Allen, Sustainability Leader and Head of Circular Business Development at Decathlon UK. You’ve probably heard of Decathlon, which is the world’s largest sporting goods retailer, with over 1,700 stores in more than 70 countries. It’s a family-owned company, founded in 1976, and inspired by the belief that the best sports products should be accessible to everyone.
Chris Allen has 15 Years experience in Decathlon spanning various retail management roles, including several years in Category Management and Head of Outdoor before being appointed to his Sustainability role in 2022. Chris has a degree in Sports Engineering and is an advocate of all things outdoors, and loves being out on his bike or at the local climbing wall.
Decathlon describes itself as specialising in the creation and production of innovative sporting goods designed to delight and move people through the wonders of sport, including cycling, hiking, running, swimming and football.
Decathlon sees its mission as ever-evolving and high-performance design, the best quality at the lowest possible price, and expert advice that customers of all ages, backgrounds and skill levels can access in-store or online, from anywhere, at any time.
Decathlon has an integrated business model, with over twenty in-house brands as well as supplying well-known brands including Asics, Adidas, Garmin, Puma, Quiksilver, Reebok, Salomon, and many others.
In the UK, Decathlon offers a 2-year warranty on its own brand products, has buy-back programme so customers can save money and trade in their old gear. It sells through it’s retail stores and online, and offers a 365-day returns policy, giving customers a whole year to decide if something is right for them.
Chris will talk us through Decathlon’s approach, including how the buy-back, second-life and repair programmes work in practice, and how he’s working with the in-house and external product and design teams to implement a whole-systems approach to sustainability.

Artwork for episode 133

133 Re-Action – repurposing: a new life for unwanted stuff

This is the 4th and final episode in the special 5th Anniversary mini-series featuring the Re-Action Collective, and we’re focusing on repurposing – using creativity and craft skills to breathe new life into unwanted outdoor gear, clothing and workwear.
We’ll hear from the founders of two small repurposing businesses:
First, Jen Dickinson, founder of Dirtbags Climbing, an upcycling workshop in the English Lake District, which turns retired outdoor textiles into hand-made bags.
And secondly, Beccy Evans, founder of Utilifolk, who gives things fresh appeal and new life by re-working unwanted garments that are no longer fit for their original use, and makes new pieces from preloved and remnant textiles.
Ironically, nearly every outdoor gear brand uses sophisticated marketing to hijack our brain chemicals, encouraging us to buy yet more stuff to do the things we love, to excel and enjoy them. And yet, those same things, when discarded, are destroying the very essence of the places and living things we love so much.
We discuss the ethos and design principles for their businesses, why we need to avoid sucked into the ‘fast-fashion’ and ‘compartmentalising’ approaches of brands that want to sell more stuff, and how repurposing can help people create their own identity, instead of looking like they’re wearing other people’s stuff.
Rebecca Heaps, founder of Tentshare, who we met in Episode 131, says “when we buy 2nd hand, the earth breaths a sigh of relief” – and I think that applies to repurposed things, too. Everything we do to keep our clothes, tools and equipment alive is a way to sustain life on earth – for us, and for the future of our living world. And of course, emotional engagement and well-crafted kit helps Re-Action’s mission to make the outdoors more affordable and accessible.

Artwork for blog on designing for durability

Less, but better: a design for life

The research is clear – people are NOT demanding lower quality, lack of repair options and gradual reductions of product lifetimes. And yet, in a bid to increase revenues in a competitive market, companies keep pushing out ‘new and improved’ products. But designing for early obsolescence – whether physical, emotional or perceived – can backfire.
It’s time for a return to democratic, resource-intelligent designs, that help us do better, with less.

Circular Economy Podcast episode 121 - Kitty Wilson Brown and Claire O'Sullivan of Contemporary Hempery

121 Claire O’Sullivan and Kitty Wilson Brown: Contemporary Hempery

Claire O’Sullivan and Kitty Wilson Brown are two inspiring people who are passionate about the properties and potential of hemp, especially for textiles. Their journey together led them to found a UK business, Contemporary Hempery. Hemp has amazing potential, for a wide range of products, and it’s brilliant for regenerative farming practices – so why aren’t we doing more with it? It’s useful as a textile, in construction, in food and personal care products, and as an alternative to plastic. But although cultivation is increasing and being encouraged by the European Union, elsewhere it’s a different picture.
Kitty and Claire outline some of the uses of hemp across different sectors, about the little-known history of hemp growing in the UK, and some of the ways it was used – many of them absolutely essential to our industrial evolution. We’ll also hear about some of the current issues, in terms of hemp production and processing.
Kitty and Claire also share the story of how they came together, the amazing coincidences that sparked their interest and what drove them to start Contemporary Hempery, to embark on this long and complex journey to rescue hemp for regenerative, contemporary textiles.